Promoting Responsible Gambling at 10a

10a places responsible and healthy gambling at the core of its digital entertainment experience in Malaysia. We are committed to supporting users in maintaining a balance between entertainment and self-control to avoid the negative effects of excessive gambling.

Recognising the Signs of Risky Behaviour

Being able to identify the early warning signs of losing self-control in gambling is crucial. Here are some signs that may indicate a risk of problem gambling:

Frequently betting more than you can afford or exceeding your set budget.
Neglecting basic needs such as eating, sleeping, and daily responsibilities in favour of gambling.
Neglecting family, friends, and work by prioritising time spent gambling.
Feeling stressed, anxious, or irritable when unable to play or after consecutive losses.
Using gambling as the primary way to relieve stress or financial problems.
Attempting to recover losses by placing larger bets.

Tips for Setting Time and Budget Limits

Building self-discipline is the cornerstone of responsible gambling. 10a encourages all users to:

Setting reasonable deposit and betting limits that suit your financial situation.
Setting time limits for gaming sessions to ensure they do not interfere with your daily routine and social life.
Avoiding gambling as a primary source of income or as an escape from problems.
Using session reminders or the cooling-off feature to help pause excessive play time.

Self-Control Tools at 10a

10a provides a range of tools to help you manage your gambling habits more healthily:

Deposit limits that you can set yourself through your account settings.
The cooling-off feature lets you take a short break from gambling for a set number of days.
Short- and long-term self-exclusion programmes for those who need an extended break from the platform.
Access to support and guidance for maintaining control and a healthy life balance.

Protection for Minors

The safety and protection of minors is a top priority at 10a. We take firm measures to ensure that only individuals aged 18 and above can access and use our platform.

This includes a stringent identity verification process during registration, the use of technology to detect and monitor suspicious activity, and ongoing education about early gambling risks beyond the platform.

Maintaining Life Balance & Seeking Professional Help

While gambling is a form of entertainment, it is important to maintain balance so it does not affect other areas of your life. If you feel that gambling has begun to impact your finances, relationships, or mental health, do not hesitate to seek professional help.

10a supports referrals to local and international organisations that specialise in gambling addiction issues, and provides relevant information and support for users who need it.

We encourage all users to always prioritise their physical and mental wellbeing in every entertainment activity they engage in.

With 10a, Play Smart and Responsibly

Register for a 10a account today and enjoy a healthy digital entertainment experience backed by responsible gambling features.