About Us — Get to Know 10a, Malaysia's Digital Entertainment Platform
10a was built with one clear goal: to deliver a premium digital entertainment experience that truly fits Malaysian users. From Sports Betting to Live Casino, we're available 24 hours a day, fully accessible from your mobile device.
Where 10a Began
10a was born from the belief that Malaysian players deserve a digital entertainment platform that doesn't just work — but is genuinely built around the local lifestyle and taste. We understand that users here prioritise mobile accessibility, Malay-language support, and fast financial transactions in MYR.
From day one, every development decision at 10a has been guided by a single question: does this genuinely make things easier for Malaysian players? The result is a platform that feels closer, more relevant, and more intuitive than anything else on the market.
The Mission & Vision at Our Core
Delivering a safe, fair, and enjoyable digital entertainment platform — optimised for Malaysian users, in the language they speak, with the payment methods they trust.
To be Malaysia's go-to digital entertainment destination — known not just for our wide range of games and matches, but for our commitment to transparency, security, and genuine customer service.
What's in Store for You at 10a
Sports Betting & Live Matches
Football, cricket, badminton, and more — 10a provides a live Sports Betting platform with real-time updated odds. Whether you follow the Malaysia Super League, the EPL, or international tournaments, you can place bets as the action unfolds, making every match more exciting.
Slots & Live Casino Games
10a's slots collection includes Asia-themed titles suited to local tastes, with a range of volatility levels for both new and seasoned players. For those who prefer real interaction, our Live Casino with professional dealers runs 24 hours a day — bringing the real casino atmosphere straight to you, wherever you are.
Non-Stop Virtual Sports
When there are no live matches on, 10a's virtual sports arena keeps things running with simulated matches available around the clock. A new match kicks off every few minutes — perfect for players who want to stay active without following a real fixture schedule.
Mobile Experience & Security Commitment
Nearly all 10a users access the platform via smartphone. That's why every interface element — from the betting buttons to the balance display — is designed specifically for mobile screens. No separate app download needed to get started; your phone's browser is all it takes for the full experience.
On the security front, 10a uses SSL encryption to protect all data transmitted between your device and our servers. Every financial transaction is processed in MYR using familiar local payment methods — including Touch'n Go and DuitNow — so you're always playing in a trusted, familiar environment.
Game outcomes are generated using an independent, tamper-proof RNG system, ensuring every player has an equal and fair chance in every session.
Customer Support That Listens
We know that a great gaming experience doesn't end at the game screen — it also depends on how quickly and effectively you can get help when you need it. The 10a support team is reachable through the platform and is always on hand to assist with account issues, deposits, withdrawals, or technical queries.
Beyond live support, our FAQ platform covers answers to most common questions — from how to register and make your first deposit, to understanding bonus terms and the withdrawal process. It's a quick reference you can access anytime without waiting for a response from our team.
Additional information on how we handle personal data, terms of use, and privacy policy can be found via the links at the bottom of this page.
- Through the in-platform live support feature after logging in
- Check FAQ page for quick answers
- Check Responsible Gaming page for responsible gaming guidelines
Transparent Information for Informed Players
10a believes informed players are happier players. That's why we provide clear, straightforward information on how every part of the platform works — from game mechanics to bonus terms and withdrawal processes.
Check full terms page to understand your rights and responsibilities as a platform user.
We're committed to healthy gaming. Self-exclusion and responsible gaming tools are available on our dedicated section here.
Ready to Get Started?
Create your 10a account today and explore everything the platform has to offer — from live matches to Live Casino, from slots to virtual sports, all in one place built just for you.